February 2, 2011

Pop This! How To Manage Visual Hierarchy For Conversion

Establishing a clear visual hierarchy is key to creating a well-optimized web page. But how do you achieve the right balance? In this article,I’ll look at nine visual “toggles” you can use, with examples of their effects.

I’ll start by saying that every designer I’ve ever met despises the word “pop.” It’s one of those squishy, non-technical terms clients use when they’re unhappy with a design. It can mean almost anything, including and not limited to:

  • Just make it red, already
  • Could we get more cleavage in that photo?
  • It doesn’t look enough like [insert name of another web site]
  • Where’s the animation? I thought there would be animation.
  • I hate gradients.

In other words, as actionable feedback, the word “pop” has no use. But as a conversion design concept, it can be very powerful, helping you improve your page’s visual hierarchy, message clarity, and conversion rate.

Things That Make You Go “Pop”

Luckily for designers, the qualities that affect “pop” are predictable, because of the way our visual systems are wired. We tend to quickly scan and analyze many bits of visual information such as edges, contrast, sizes, and motion in order to assess and understand our surroundings. This is true whether we’re looking at a field or a web page.

Here’s a quick visual (of course) reference of nine characteristics that have a strong influence on visual hierarchy:

[See full article and example graphics  on SearchEngineLand, HERE >]

 

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December 8, 2010

Should You Blame Your Designer for Poor Conversion Rates?

Recently, I’ve noticed a disturbing trend in the conversation rate optimization (CRO) community—blaming low conversion rates on web designers. Designers are being caricatured as either “clueless” or unable to restrain their conversion-killing creative impulses. How valid is this view? In my experience, there’s plenty of blame to go around for poor CRO performance. Let’s name some names.

Blame Expectations

Admit it: nobody really knows what a “web designer” does. Does she code? Set up e-mail accounts? Create logos? Write copy? Personally I know web designers who do all of the above and more, as well as those who specialize in a single, thin disciplinary slice.

The point is that web designers come with a wide variety of skills and training, and yet, somehow, there is a general expectation that all web designers should know how to design for conversion. It’s simply not realistic, and here’s why:

[ ... See the full article posted on SearchEngineLand, HERE > ]

 

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