June 23, 2008

Screen Resolution: Should You Give a Damn?

What Screen Resoltuion

Screen resolution.

No, I’m not talking about how Hi-Def your HDTV is. (Although I’m sure you’d be happy to tell me.)

Yes, I’m talking about your online audience’s display resolution. While the subject sounds much more stale than your HDTV, it just might help afford you an upgrade.

Don’t Design Outside of the Box

Many designers seem to design without giving any thought to the visible width and height of the end users’ display. Having dabbled in design myself, I have also been guilty as charged, many times over.

As technology advances, enabling screen resolutions to grow and costs to drop, the problem of designing sites too large to fit users’ screens seems to have lessened, but it is still a problem. As your users’ screens get larger, guess what? So does your designer’s, and probably at an even greater rate.

In fact, right now I am staring at a screen that takes up half of my desktop and has a resolution of 1920 x 1200. I’m pretty confident that mine is bigger than yours, and unfortunately there’s a decent chance my design will reflect that.

Of course if you are a true purist you will say that one should always design using a fluid layout, like Jakob Nielson points out. While I completely agree in theory, in practice, designers are too meticulous about their layouts to let them be stretched, squashed, poked and prodded at.

What Screen Resolution Should I Design For?

Note: The following statistics were taken from W3CSchools.

Display Resolution Statistics:

Browser Resolution

Yes, many more people are using high resolution monitors, but the majority of people are viewing web sites at 1024 x 768 resolution.

So, design for 1024 x 768, and remember the browser window takes up a lot of that real estate.

Personally I try to use 960 for the width. I attended a few Cameron Moll sessions last year at WDW Seattle, and his argument for using 960 was a good one. It’s divisible by 3, 4, 5, 6, 8, 10, 12, 15, and 16 which means your grid options are endless, and of course it fits within the most popular 1024 width.

That’s all fine and good, and isn’t too shocking, but what is unfortunate is how many designers ignore the arguably even more important height dimension.

If you need to keep content above the fold, I would use 525 as your line of demarcation. This is especially important for landing pages where the call-to-action needs to be ‘in your face.’

Yes, You Should Give a Damn About Screen Resolution

Look at this example.

Using 1024 x 768 for my display resolution, I performed a search on Google for ‘kids toys’ and clicked on this recognizable brand in the Sponsored Links. This is what I saw above the fold:

Landing Page 1

No, the giant in-your-face area is not clickable.

If you were to scroll down you’d see a couple of smaller call-to-action areas that are, but you’ve already lost me.

First of all, that whole area should be clickable, but minimally the primary call-to-action NEEDS to be above the fold. If the designer had tested this on the most common screen resolution, I think they would have made some different decisions.

In contrast I did a search for Luxury Cars and every one I checked out worked well on my screen:

Vertical Screen Resolution

I would change a few things on this landing page, but the point is the designer got all of the pertinent information above the fold.

I will concede that it’s much safer now to design web pages and landing pages bigger, but look at the statistics, decide where your target audience most likely falls, and then be sure to test your designs before launch.

 

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March 18, 2008

Closed Loop Marketing Partners with Widemile Inc. on New Multivariate Testing Solution

widemile-logo.gifI’m very pleased to announce Closed Loop Marketing’s partnership with Widemile, Inc. Closed Loop Marketing is one of thirteen leading agencies invited to use the beta-release of Widemile’s new multivariate optimization platform.

Designed and developed with partners in mind, Widemile’s new optimization solution will allow Closed Loop Marketing to offer our clients a robust, enterprise-level multivariate testing platform that integrates smoothly with our Paid Search, Conversion Optimization, and SEO services.

As long-time advocates of site testing and optimization, we’ve helped a wide variety of clients improve the effectiveness of their landing pages, sales funnels, and other key site areas. When we combine testing with SEM campaign optimization, the result is a dramatic, end-to-end improvement in quality traffic, conversions, and ROI for our clients.

About Widemile

Based in Seattle, Washington, Widemile is a leading provider of site testing and optimization technologies. Widemile’s third-generation software-as-a-service (SaaS) multivariate optimization system is based on open standards, includes proprietary testing and analytic techniques, and is designed to exceed mission-critical enterprise standards for security, stability, scalability and performance.

And I can also say, having worked with them in the past, that the Widemile team is a group of super-smart, high-quality people. We at CLM are excited to participate in this beta-release, and look forward to a long and rewarding partnership with Widemile.

More information:

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March 3, 2008

Dear Google, May I Help You Fix Your 404 Error Page?

google-404errorpage-sm.gifSEO practitioners and search engines have had an uneasy relationship at times. One might even say the discourse has occasionally been strained.

And why not? Search engines do so much for us who work in the search industry, and how often do we do anything for them in return? Other than facilitating the entry of high-quality sites into their indexes and routing millions of dollars in revenue through their ad platforms, practically nothing.

Until now.

At last, I’ve found a way to thank Google for all the years of employment and high-quality search results. I’m going to help Google fix its 404 error page.

(Read the full article…)

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February 20, 2008

Closed Loop Marketing team members to speak at SMX West and Dscoop

amykthumb3.jpglancethumb8.jpgsandrathumb4.jpgFebruary is a busy month for our team of speakers at Closed Loop Marketing. The 2008 Digital solutions Cooperative or Dscoop conference, where Lance Loveday will be speaking, takes place February 21st through February 23rd in San Diego, California. The 2008 Search Marketing Expo or SMX West is February 26th through the 28th in Santa Clara, California and will feature Lance Loveday, Sandra Niehaus and Amy Konefal, speaking on different topics within the search marketing field.

2008 Dscoop Conference

DscoopLance Loveday will be on a panel discussing Internet Trends: What You Need to Know to Drive Your Business. At Dscoop, Lance Loveday , joined by other industry specialists, will discuss in a 90-minute session what one needs to know about internet trends. To be successful, knowledge of current and emerging Internet trends including search, blogs, forums and printing communities is essential. This session will include a how-to workshop with insights from leading interactive agencies to expand one’s business.

2008 SMX West

smxw_speaker3.jpgAmy Konefal will speak about Avoiding PPC Pitfalls. She will be joined by Addie Connor of Course Advisor Inc. When done right, pay-per-click (PPC) search ads can be a company’s most valuable marketing channel. But there are common pitfalls that can mean the difference between a campaign that bombs and one that makes a person the rock star of his or her marketing program. Fortunately, many of these are easy to fix, once people know what to look out for. This session will cover danger areas such as match types, content network ads, ego bidding, failure to track properly and more. Work shop attendees will learn how to increase their ROI on paid search.

Sandra Niehaus will co-present a session on Landing Pages & Multivariate Testing. Joining Sandra for this panel are Tom Leung of Google Website Optimize, Jonathan Mendez of OTTO Digital and Seth Rosenblatt of Optimost solutions at Interwoven. Known as the Wonder Twins Track, Landing Pages & Multivariate Testing is a session about what happens when one combines landing pages with multivariate testing tools; tools that change various elements of the page dynamically to see which tests better with people.

Lance Loveday will be joined by Shari Thurow of Omni Marketing Interactive to present SEO & Usability: They can (And Should) Coexist. In this session, within the Analytics and Usability Track, they will discuss how search engine friendly design does NOT mean human unfriendly design. In fact, done right, improving the usability of a site for visitors can also improve the SEO. This session looks at how both help each other.

Both conferences promise to be packed with vital information spanning the Search Marketing and Digital Solutions arenas.

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January 31, 2008

Incorporating usability tests into design

brainhat.jpgWhat if you could inject usability test results directly into your design process - and do it quickly and easily?

Web and interface designers are in a unique and powerful position to serve as user advocates. By incorporating usability and conversion principles into design from the beginning of the process, designers can help ensure the user-friendliness and effectiveness of the end product.

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