Resources
Although a complete list would be cumbersome, here for your enjoyment are a few recent favorites from our eclectic work library:
Books
Lance Loveday &
Sandra Niehaus
Dietrich Dörner
'The Logic of Failure'
George Nelson
'How to See'
Jesse James Garrett
'Elements of User Experience'
Jakob Nielsen
'Designing Web Usability'
Steve Krug
'Don't Make Me Think'
Edward Tufte
'Envisioning Information', 'Visual Explanations', 'The Visual Display of Quantitative Information'
Donald A. Norman
'The Design of Everyday Things', 'Things that Make Us Smart'
Nielsen Norman Group
'E-Commerce User Experience'
Bryan & Jeffrey Eisenberg
'Waiting for Your Cat to Bark?'
Bryan & Jeffrey Eisenberg
'Call to Action'
Marketing Sherpa
'Landing Page Handbook'
Paco Underhill
'Why We Buy—the Science of Shopping'
Kelly Goto & Emily Cotler
'Web Redesign 2.0: Workflow that Works'
Leatrice Eiseman
'Pantone Guide to Communicating with Color'
Johannes Itten
'The Art of Color'
Maria Veloso
'Web Copy That Sells'
Websites
Scott Berkun's essays & blog: ScottBerkun.com
Jakob Nielsen's Useit.com
WORDS WE WORK BY
"Simplicity is the ultimate sophistication."
– Leonardo da Vinci
"The user needs help. Just the right things have to be visible; to indicate what parts operate and how, to indicate how the user is to interact with the device."
– Donald A. Norman The Design of Everyday Things
"If you want a great site, you've got to test…. Testing reminds you that not everyone thinks the way you do, knows what you know, uses the Web the way you do."
– Steve Krug Don't Make Me Think
"We see what we are looking for, what we have been trained to see by habit or tradition. The notion that we come upon a scene and see everything has no truth in it."
– George Nelson How to See
"…Of course, the only way we discovered all that was by watching lots and lots of pedestrians move through the space. Otherwise, all the signage decisions would have been made by the concourse planners themselves - the only people in the world who didn't need signs to find their way around…"
– Paco Underhill Why We Buy
"No one can write decently who is distrustful of the reader's intelligence, or whose attitude is patronizing."
– E.B. White The Elements of Style